We have been made aware of connection issues for customers trying to access their USAA accounts via personal finance applications. We are hoping the issue is resolved quickly. We will post updates here as we learn more.
Are you having trouble with getting prompted for too many multi-factor authentication (MFA) codes when your account updates? If so, please read on as these steps can help streamline the account connection.
If you are having issues setting up downloading your USAA Federal Savings Bank account(s) using Direct Download (OFX), some users have reported the following to be helpful: When asked for Member ID, use ID number plus 2 leading zeros. (this does not always work, sometimes the leading zeros are not required) Some users have had to…
If you are having issues setting up your USAA account using Direct Access in Banktivity, in some cases entering the Online ID and Password only, with the PIN field blank, has helped to connect successfully.