We're Mac users. We like to go outside on sunny days. We have kids and mortgages and dogs. We are real people who happen to make software. It's creative, it's fun, and it can be really, really hard. Some days we feel pretty smart, but we never have all the answers. And when everything goes right, we get to help people like ourselves live a little bit better. That feels pretty good.
We write applications for Macs and Apple mobile devices. We love our gadgets, but we love our families even more. So we try to help folks like us manage our paychecks and our bills and our future. We also spend more hours than anything else here doing something important: communicating with our users. That means solving your problems, listening to your comments, learning new things or hearing great ideas. It also means we develop our apps in a kind of partnership with you: people who buy them, use them, depend on them, and sometimes, even love them.
IGG Software, Inc. is a small company based in Putney, Vermont. It was started by Ian G. Gillespie, so his initials became its name. Ian is a real person, too, even if we hardly see him. We work virtually. That means we use everyday tools like email and chat to communicate among ourselves or with partners and customers, without coming in to an office. Instead, we are spread across Vermont, across the country, or occasionally abroad. No commuting cuts our carbon output, which is nice, but it also means we are a happy, motivated bunch. We wake up, plug in, and rock out.
A California native, Ian's academic background was in biology, botany and environmental studies. He comes to the field of technology purely out of personal passion, and has been writing Mac software for over a decade. He's also an avid birdwatcher, a soccer player, an old-time fiddler and an organic gardener. He lives in southern Oregon with his wife and two sons.
Before joining the glamorous world of software support, John led a humdrum existence as a recording engineer and studio owner, working with artists from Queen Latifah, David Bowie and Matchbox 20 to Anthrax, Iron Maiden and Yngwie Malmsteen. He's also a musician himself, as well as a hardcore ProTools guy. Now living in Vermont after time in Miami and Nashville, he remains a die-hard Yankees fan. A world traveler whose wife, Renata, is Brazilian, John and one of their two sons are allergic to animals with fur. They have turtles and pet fish.
Born and raised in southern New Hampshire, Justin joined the IGG team in March of 2016. Having worked in customer service for more than half a decade, with a passion for technology and helping others, he fits right in here at IGG. If you can't find Justin online helping customers, he is likely scanning the shorelines of NH for sea glass and other treasures, or driving around looking for unexplored areas to set up camp in.
It's a toss-up: does she spend more time running in the Vermont woods or sitting in front of her computer? Probably the latter, but only because her workday is spent managing the support team, updating bank connections, doing quality assurance and more - along with hands-on customer help. IGG's second employee, Nancy decompresses by running, nordic skiing, riding her horse, or touring on her BMW Adventure. She's currently running and hiking the hills of Vermont, training for upcoming adventure and long distance trail races.
January 15, 2019 | 13 Comments
The Mac App Store is almost exactly 8 years old as I write this (it was first released to the public on January 6, 2011). When we first heard...
August 8, 2019, 03:12 PM
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