We're Mac users. We like to go outside on sunny days. We have kids and mortgages and dogs. We are real people who happen to make software. It's creative, it's fun, and it can be really, really hard. Some days we feel pretty smart, but we never have all the answers. And when everything goes right, we get to help people like ourselves live a little bit better. That feels pretty good.
We write applications for Macs and Apple mobile devices. We love our gadgets, but we love our families even more. So we try to help folks like us manage our paychecks and our bills and our future. We also spend more hours than anything else here doing something important: communicating with our users. That means solving your problems, listening to your comments, learning new things or hearing great ideas. It also means we develop our apps in a kind of partnership with you: people who buy them, use them, depend on them, and sometimes, even love them.
IGG Software, Inc. is a small company based in Putney, Vermont. It was started by Ian G. Gillespie, so his initials became its name. Ian is a real person, too, even if we hardly see him. We work virtually. That means we use everyday tools like email and chat to communicate among ourselves or with partners and customers, without coming in to an office. Instead, we are spread across Vermont, across the country, or occasionally abroad. No commuting cuts our carbon output, which is nice, but it also means we are a happy, motivated bunch. We wake up, plug in, and rock out.
A California native, Ian's academic background was in biology, botany and environmental studies. He comes to the field of technology purely out of personal passion, and has been writing Mac software for over a decade. He's also an avid birdwatcher, a soccer player, an old-time fiddler and an organic gardener. He lives in southern Oregon with his wife and two sons.
Tim is a hands-on kind of guy whose technical expertise ranges from live sound mixing to residential lighting design to IT administration. He's been a Mac user since the '80s and has taught computer skills one-on-one and in workshops, which makes him an ideal addition to our tech support team. Originally from the Bay Area in California, Tim has lived in Vermont since 2009. In his free time he's probably taking photos and - depending on the season - snowshoeing in the woods of Vermont or motorcycling along its twisty backroads.
Support's Kristen Barth, an actual Vermont native, is another of our jills-of-all-trades. She's done web design since the dawn of web design, is a licensed K-12 health and phys ed teacher, and in a combination of the two, an education technology specialist. Kristen likes getting around in wheeled conveyances of all sizes, from riding her scooter to traveling by RV. She has two chihuahuas, is a self-described "weather geek," and has been a proud Mac user since 1985.
Dave's first coding experience was learning BASIC on a TRS-80. He's been programming since he was eight, and a Mac user since 1984. He would probably work here for free, but his wife reminds him they've got to feed their three kids and two cats. Dave's also a gaming enthusiast - console, PC/Mac, board games, tabletop games, card games - an aspiring game designer, and a huge fan of geek culture in general. He used to play Irish folk music in bars, but these days he's more likely found in his own kitchen. He's really excited about baking.
October 24, 2019 | 37 Comments
Hello, my name is Nancy Libby and I manage IGG’s tech support team. This blog post is a little different than some of our past ones as...
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