We're Mac users. We like to go outside on sunny days. We have kids and mortgages and dogs. We are real people who happen to make software. It's creative, it's fun, and it can be really, really hard. Some days we feel pretty smart, but we never have all the answers. And when everything goes right, we get to help people like ourselves live a little bit better. That feels pretty good.
We write applications for Macs and Apple mobile devices. We love our gadgets, but we love our families even more. So we try to help folks like us manage our paychecks and our bills and our future. We also spend more hours than anything else here doing something important: communicating with our users. That means solving your problems, listening to your comments, learning new things or hearing great ideas. It also means we develop our apps in a kind of partnership with you: people who buy them, use them, depend on them, and sometimes, even love them.
IGG Software, Inc. is a small company based in Putney, Vermont. It was started by Ian G. Gillespie, so his initials became its name. Ian is a real person, too, even if we hardly see him. We work virtually. That means we use everyday tools like email and chat to communicate among ourselves or with partners and customers, without coming in to an office. Instead, we are spread across Vermont, across the country, or occasionally abroad. No commuting cuts our carbon output, which is nice, but it also means we are a happy, motivated bunch. We wake up, plug in, and rock out.
A California native, Ian's academic background was in biology, botany and environmental studies. He comes to the field of technology purely out of personal passion, and has been writing Mac software for over a decade. He's also an avid birdwatcher, a soccer player, an old-time fiddler and an organic gardener. He lives in southern Oregon with his wife and two sons.
Allison is IGG's Office Manager; she keeps the train from leaving the rails. Originally from California, Allison made the long trek up to Oregon to thankfully join the IGG team. She has a degree in Resort and lodging Management with a minor in Human Resources. Allison and her husband have a five month old, and share their abode with a French Bulldog and a Cat. In her spare time, Allison enjoy's yoga, and drinking wine (usually not at the same time).
It's a toss-up: does she spend more time running in the Vermont woods or sitting in front of her computer? Probably the latter, but only because her workday is spent managing the support team, updating bank connections, doing quality assurance and more - along with hands-on customer help. IGG's second employee, Nancy decompresses by running, nordic skiing, riding her horse, or touring on her BMW Adventure. She's currently running and hiking the hills of Vermont, training for upcoming adventure and long distance trail races.
QA technician Jason Staloff studied art history before he got stuck in his college's Unix lab. Later he worked for New York's famous indie Mac shop Tekserve before leaving the big city for Vermont. He gets his hands dirty repairing old machines, pilots a vintage Citabria airplane, brews his own beer, and is a member of the East Dover, VT, volunteer fire department. He and his wife have two kids and a bunch of chickens, and he wants to remind you to make regular backups of your data.
October 24, 2019 | 15 Comments
Hello, my name is Nancy Libby and I manage IGG’s tech support team. This blog post is a little different than some of our past ones as...
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