For answers to the most common questions about Banktivity, please search these help articles. For all other questions, contact support.
New Banktivity for Mac
0
OFX/Direct Connect no longer supported for BB&T
1OFX/Direct Connect no longer supported for Suntrust Bank
2OFX/Direct Connect no longer supported for US Bank
2Direct Access is offline for Bank of America
83OFX/Direct Downloading is no longer supported for USAA Federal Savings Bank
0How to update your billing information in the new Banktivity
2How to cancel a Banktivity subscription
16Direct Access offline for Target
41How to move your existing Direct Access time to the new Banktivity
4Known issue with OFX/ Direct Connect and American Express
Banktivity 7
0
OFX/Direct Connect no longer supported for BB&T
1OFX/Direct Connect no longer supported for Suntrust Bank
2OFX/Direct Connect no longer supported for US Bank
2Direct Access is offline for Bank of America
83OFX/Direct Downloading is no longer supported for USAA Federal Savings Bank
5Security quotes from LSE off by a factor of 100
16Direct Access offline for Target
12Banktivity 7 on macOS Big Sur
4Known issue with OFX/ Direct Connect and American Express
13How do I transfer my existing Direct Access subscription towards Banktivity 8?
Banktivity for iPhone
0
OFX/Direct Connect no longer supported for BB&T
1OFX/Direct Connect no longer supported for Suntrust Bank
2OFX/Direct Connect no longer supported for US Bank
2Direct Access is offline for Bank of America
83OFX/Direct Downloading is no longer supported for USAA Federal Savings Bank
16Direct Access offline for Target
5Importing QIF, OFX, QFX, and CSV files in the new Banktivity on iOS
2Getting started with the Banktivity on iOS
14Setting up Cloud Sync in the new Banktivity
1Which symbols should I use with my securities traded on the Bombay Exchange?
Banktivity for iPad
0
OFX/Direct Connect no longer supported for BB&T
1OFX/Direct Connect no longer supported for Suntrust Bank
2OFX/Direct Connect no longer supported for US Bank
2Direct Access is offline for Bank of America
83OFX/Direct Downloading is no longer supported for USAA Federal Savings Bank
16Direct Access offline for Target
5Importing QIF, OFX, QFX, and CSV files in the new Banktivity on iOS
2Getting started with the Banktivity on iOS
14Setting up Cloud Sync in the new Banktivity
1Which symbols should I use with my securities traded on the Bombay Exchange?
Banktivity 6
2
Direct Access is offline for Bank of America
60Schwab requires Direct Access. OFX/Direct Connect is no longer an available option.
1Error saying the app can’t be opened because Apple cannot check it for malicious software.
11Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
2Supported currencies and directions for manually updating exchange rates for unsupported currencies
2403 Forbidden Error
2Direct Access and Optum Bank
28Banktivity 6 is not supported on macOS Catalina
25Discover accounts not connecting using Direct Download (OFX)
32Direct Download/Bill Pay (OFX) with Citi Credit Cards
Banktivity 5
41