Support Articles

1

Banktivity 6: How to fix an “Invalid Document ID” error using Cloud Sync

8

Is Banktivity 6 compatible with macOS 10.13, High Sierra?

13

Steps for upgrading from Banktivity 5 to Banktivity 6 when using Cloud Sync

12

How do I change the account that my scheduled transactions post to?

7

How can I find my Cloud Document encryption password?

10

How do I move from Quicken Windows to Banktivity 6 for Mac?

3

Can Banktivity 6 import my data from Quicken?

5

How do I install Banktivity 6 for Mac?

4

Why are Chase QIF exports no longer importing into my accounts?

35

Upgrading to Banktivity 6 from a previous version (with screenshots)

1

Banktivity 6: How to fix an “Invalid Document ID” error using Cloud Sync

7

How can I find my Cloud Document encryption password?

10

How do I set up Cloud Sync in Banktivity 6?

8

How do I hide an account on the iPhone?

9

Where can I find details regarding the latest Banktivity update?

68

Is Cloud Sync Secure?

32

How can I find my Cloud Document encryption password?

21

Why do we have to pay for Direct Access?

17

How much does Direct Access cost?

15

Will Direct Access on multiple devices require separate accounts or charges?

3

Is Banktivity 5 compatible with macOS 10.13, High Sierra?

13

Steps for upgrading from Banktivity 5 to Banktivity 6 when using Cloud Sync

4

Why are Chase QIF exports no longer importing into my accounts?

35

Upgrading to Banktivity 6 from a previous version (with screenshots)

7

Upgrading to Banktivity 6 from Previous Versions

1

Why do I keep getting the ‘Too many failed login attempts’ error?

7

Import Rule setting for a payee that changes based on date, location, etc…

2

I am receiving a “Lost Network Connection” error

7

How to run Banktivity 6 alongside Banktivity 5

30

Banktivity crashes when opening and updating/syncing.

1

Banktivity 6: How to fix an “Invalid Document ID” error using Cloud Sync

7

How can I find my Cloud Document encryption password?

10

How do I set up Cloud Sync in Banktivity 6?

4

How do I Edit, Categorize or Delete Transactions in Banktivity for iPad?

2

How do I hide, edit, or delete an account on my iPad?

9

Where can I find details regarding the latest Banktivity update?

68

Is Cloud Sync Secure?

32

How can I find my Cloud Document encryption password?

21

Why do we have to pay for Direct Access?

17

How much does Direct Access cost?

4

Why are Chase QIF exports no longer importing into my accounts?

3

Is iBank 4 supported with macOS Sierra, 10.12?

18

iBiz is not working with macOS Sierra, 10.12

16

I got a new computer or installed a new OS, how do I get iBank back up and running again?

28

How do I solve, “‘iBank 5’ is damaged and can’t be opened.”

7

Where can I download Banktivity/iBank for Mac?

32

Does iBank 4 work with Mac OS X Yosemite?

2

Will iBank for iPhone sync with iBank 4?

21

I am having sync issues. What are common causes?

19

USAA Direct Download (OFX) was not working.

9

Where can I find details regarding the latest Banktivity update?

6

How do I sync with iBank Investor with Banktivity 5?

4

I reinstalled iBank Investor. Now I am seeing ads again, even though I paid to remove them. How can I remove the ads?

2

Do I need a Direct Access subscription in order to sync with iBank Investor?

7

Does IGG Software offer phone support for Banktivity?

2

How can I request a new feature?

0

I think I found a bug, how do I report it?