Support Articles

0

Setting up Direct Connect/OFX Bill Pay with TD Bank

0

Setting up Direct Connect with Chase.

1

Direct Download (OFX) issues with USAA Federal Savings Bank

0

Direct Access issues with USAA

6

Is there a Banktivity 7 Manual?

2

Flash Player Internet Plug-in Quit Unexpectedly

13

Manual Import of QFX and/or QIF files from Chase not working

4

Capital One 360 accounts not downloading new transactions

0

Cannot connect with American Express

34

After upgrading to Banktivity 7 I am repeatedly asked to enter my Cloud Sync password and/or sign in to my Banktivity ID account

0

Setting up Direct Connect/OFX Bill Pay with TD Bank

0

Setting up Direct Connect with Chase.

1

Direct Download (OFX) issues with USAA Federal Savings Bank

0

Direct Access issues with USAA

2

Flash Player Internet Plug-in Quit Unexpectedly

13

Manual Import of QFX and/or QIF files from Chase not working

4

Capital One 360 accounts not downloading new transactions

0

Cannot connect with American Express

11

FIXED: Vanguard accounts won’t connect using Direct Connect/OFX in v7 but still connect in v6

19

How much does Banktivity 7 cost? (full version and upgrades)

11

Crash after updating to Banktivity 7.2.1 for iPhone or iPad

1

Direct Download (OFX) issues with USAA Federal Savings Bank

4

Capital One 360 accounts not downloading new transactions

0

Cannot connect with American Express

4

How do I delete my Direct Access banks and cloud sync data from IGG Software’s servers?

8

Direct Access issues with American Express

11

What is a “deep refresh” when using Direct Access?

2

Sync error after upgrading to Banktivity for iOS 4

5

What versions of Cloud Sync are supported with Banktivity for iOS 4

12

How to Upgrade from Banktivity for iOS Version 3 to Version 4

0

Setting up Direct Connect/OFX Bill Pay with TD Bank

0

Setting up Direct Connect with Chase.

0

Direct Access issues with USAA

13

Manual Import of QFX and/or QIF files from Chase not working

4

Capital One 360 accounts not downloading new transactions

0

Cannot connect with American Express

3

New iPad Pro and Banktivity for iPad is crashing.

19

How much does Banktivity 7 cost? (full version and upgrades)

4

How do I delete my Direct Access banks and cloud sync data from IGG Software’s servers?

0

Affinity Plus CU no longer supports OFX/Direct Connect

11

Crash after updating to Banktivity 7.2.1 for iPhone or iPad

4

Capital One 360 accounts not downloading new transactions

0

Cannot connect with American Express

4

How do I delete my Direct Access banks and cloud sync data from IGG Software’s servers?

8

Direct Access issues with American Express

11

What is a “deep refresh” when using Direct Access?

2

Sync error after upgrading to Banktivity for iOS 4

5

What versions of Cloud Sync are supported with Banktivity for iOS 4

12

How to Upgrade from Banktivity for iOS Version 3 to Version 4

16

Why are mutual fund quotes a day behind?

1

Direct Download (OFX) issues with USAA Federal Savings Bank

13

Manual Import of QFX and/or QIF files from Chase not working

19

How much does Banktivity 7 cost? (full version and upgrades)

0

Can’t send DMG files via Gmail

6

Capital One Bank discontinuing Direct Download/Bill Pay (OFX).

10

Why are Chase QIF exports no longer importing into my accounts?

5

Is iBank 4 supported with macOS Sierra, 10.12?

23

iBiz is not working with macOS Sierra, 10.12

20

I got a new computer or installed a new OS, how do I get iBank back up and running again?

29

How do I solve, “‘iBank 5’ is damaged and can’t be opened.”

10

Where can I find details regarding the latest Banktivity update?

7

How do I sync with iBank Investor with Banktivity 5?

4

I reinstalled iBank Investor. Now I am seeing ads again, even though I paid to remove them. How can I remove the ads?

2

Do I need a Direct Access subscription in order to sync with iBank Investor?

9

Does IGG Software offer phone support for Banktivity?

3

How can I request a new feature?

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I think I found a bug, how do I report it?