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We understand that Banktivity users are unable to refresh their Bank of America accounts. Our aggregator is working directly with Bank of America and hope to have this issue resolved shortly. To manually import your data: Using the built-in web browser Double-Click on the account name for the account you want to set up for Manual/Web…
UPDATE 2/15/2021: Our aggregator has been working with Target over the last several months but unfortunately, Target is still blocking their IPs. They will continue to try to re-establish a connection but for now, they are forced to remove support for Direct Access. I know this is not favorable news and we are sorry for…
Both Fidelity Investments and Vanguard are blocking our aggregator during the hours of 8 am and 5 pm, ET as a result of increased traffic created by COVID-19.
Our Direct Access team has informed us that Optum Bank has introduced Google Captcha to their login protocol. At this time, Google Captcha is not supported but it should be implemented in the first quarter of 2020. In the meantime, you can use Manual/Web Downloads to import your transactions: Double-Click on the account name for…
Currently Apple Card accounts are only accessible via the Apple Wallet app. Unfortunately, we cannot support mobile sites based with iOS access only as of now. Apple Card accounts would need to be updated manually in Banktivity until this changes. If Apple (or Goldman Sachs) decides to allow access to Apple Card account information online…
We learned from our Direct Access backend provider (Yodlee) that as of September 14th, 2019, IGG Software will be unable to support Direct Access for many Banking and Credit Card accounts held at UK and EU financial institutions. Loans, Mortgages, Bills, Stocks, and Insurance accounts will continue to be supported. This end of service is…
If you are having issues setting up your USAA account using Direct Access in Banktivity, in some cases entering the Online ID and Password only, with the PIN field blank, has helped to connect successfully.
We are aware of an issue with Wells Fargo whereby transactions are being imported into the wrong accounts when using Direct Access. The Direct Access team is currently working on a fix. We will post an update when more information becomes available. Sorry for the inconvenience this is causing! Update (1/26) We are hoping for…
When Banktivity does a deep refresh, the aggregator grabs all available transactions from a bank’s website, whereas a regular refresh only gets what’s cached. Since a deep refresh can take a while, Banktivity will sit there waiting for results without showing any indicators. If it is quit before the refresh finishes, it will grab any…
Your Banktivity ID is your account that identifies you as a customer to services offered within the Banktivity apps, namely Cloud Sync and Direct Access. Problem: Banktivity keeps asking you to sign in to your Direct Access accounts, enter your Cloud Sync Document password and/or your Banktivity ID account. Or receiving Direct Access error 400…
February 18, 2021 | 18 Comments
We are changing things up a bit here. Instead of hearing from Ian for this blog post, it’s me James, CTO at IGG Software. I want to give you...
February 24, 2021, 05:04 PM
It's #TaxSeason so we want to share a #banktivity review we appreciate ("I was surprised by how painless the conver… https://t.co/MlHgNOEBwd
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