41 articles Banktivity 7

Downloading prices for Cryptocurrencies in Banktivity 7

The formatting for cryptocurrencies has changed in Banktivity 7. You will need to change the format in order to get prices. For example, Bitcoin has changed from BTC-USD to BTSUSDT. The list below serves as an example and is not a comprehensive list of all supported cryptocurrencies. Bitcoin – BTCUSDT Ethereum – ETHUSDT XRP –…

Supported currencies and directions for manually updating exchange rates for unsupported currencies

Below is the current list of supported currencies in Banktivity 7: AUD Australian dollar BGN Bulgarian lev BRL Brazilian real CAD Canadian dollar CHF Swiss franc CNY Chinese yuan renminbi CZK Czech koruna DKK Danish krone EUR Euro GBP Pound sterling HKD Hong Kong dollar HRK Croatian kuna HUF Hungarian forint IDR Indonesian rupiah ILS…

403 Forbidden Error

We are aware that some customers have been seeing a “403 Forbidden” error when trying to perform various functions in Banktivity for Mac, iPhone, and iPad. After much research and data gathering, we identified that this issue only happened when using OpenDNS. OpenDNS is a domain name service provider owned by Cisco. You can learn…

Direct Access and Optum Bank

Our Direct Access team has informed us that Optum Bank has introduced Google Captcha to their login protocol. At this time, Google Captcha is not supported but it should be implemented in the first quarter of 2020. In the meantime, you can use Manual/Web Downloads to import your transactions: Double-Click on the account name for…

Banktivity 6 is not supported on macOS Catalina

We are aware of Banktivity 6 crashing with macOS Catalina when attempting to access accounts. Unfortunately, Banktivity 6 is not supported with macOS Catalina. The highest OS supported with Banktivity 6 is macOS 10.14, Mojave. Banktivity 6 will continue to be supported if used with macOS 10.14, 10.13 or 10.12 (Mojave, High Sierra or Sierra).…

Discover accounts not connecting using Direct Download (OFX)

Discover has disabled OFX services from their end. Direct Download (OFX) will no longer work from Banktivity with Discover accounts. But Direct Access is still working. To change the account from Direct Download (OFX) to Direct Access you would need to take the account offline then set up downloading again. You can use the following…

Direct Download/Bill Pay (OFX) with Citi Credit Cards

To download transactions into your Citi Credit Card account, you must be running Banktivity 7.3.1 (or higher). If you have been using Direct Download (OFX) with previous versions of Banktivity, you will need to take your account offline and set up online account access again. Disabling Online Access: From Banktivity, Double-click on your Citi Credit…

Direct Access issues with PNC

UPDATE 11/4/2019 — The issue is confirmed fixed! ********************************************************************** We have discovered PNC accounts failing with Error 429 as the PNC website is throwing the following exception: “In order to link to your PNC account, we require verification of account ownership as an additional security measure. Account ownership must be verified using a one-time passcode…