14 articles Banktivity 7

Direct Access is not working with Citibank

Citibank is currently blocking our data aggregator’s attempts to connect for transaction downloading via Direct Access. We are working hard at getting this issue resolved and will update the support article once we have more to share. Our apologies for the inconvenience we know this causes!

After upgrading to Banktivity 7 I need to repeatedly sign in to my Banktivity ID account and/or enter my Cloud Sync password

We have heard some reports of issues with Banktivity ID and/or Cloud Sync passwords after upgrading to Banktivity 7.  Our development team recommends the following steps to help resolve these issues: Open Keychain Access on your Mac. Keychain Access is a default utility application that comes pre-installed on all Mac’s. Keychain Access is located inside…

Invalid security symbols causes Banktivity 7 to crash on launch

We are seeing some cases whereby Banktivity 7 quits unexpectedly on launch. We are seeing this with Banktivity documents that have security symbols containing only numbers. We are currently working on fixing this behavior but in the meantime, holding the Shift key on launch will keep Banktivity 7 from updating quotes. Once the app is…

I’d like to upgrade to Banktivity 7 from a previous version, is there a discounted price?

If you are upgrading to Banktivity 7 from Banktivity 6 or Banktivity 5 you are able to purchase Banktivity 7 at a discounted price of $34.99 (normally $69.99).  To get started, download and install Banktivity 7 from our website here: https://www.iggsoftware.com/banktivity/download.php When Banktivity 7 first opens, you will see a screen informing you of how many…

How much does Banktivity 7 cost? (full version and upgrades)

If you bought Banktivity 6 on or after June 26, 2018 you can get Banktivity 7 for free. Just contact our support and ask for a new code and they will take care of you. Pricing Regardless of whether you buy the app on directly from IGG Software or through the Mac App Store pricing is the same.…