We're a lot like you. We're Mac users. We like to go outside on sunny days. We have kids and mortgages and dogs. We are real people who happen to make software. It's creative, it's fun, and it can be really, really hard. Some days we feel pretty smart, but we never have all the answers. And when everything goes right, we get to help people like ourselves live a little bit better. That feels pretty good.
We write applications for Macs and Apple mobile devices. We love our gadgets, but we love our families even more. So we try to help folks like us manage our paychecks and our bills and our future. We also spend more hours than anything else here doing something important: communicating with our users. That means solving your problems, listening to your comments, learning new things or hearing great ideas. It also means we develop our apps in a kind of partnership with you: people who buy them, use them, depend on them, and sometimes, even love them.
IGG Software, Inc. is a small company based in Putney, Vermont. It was started by Ian G. Gillespie, so his initials became its name. Ian is a real person, too, even if we hardly see him. We work virtually. That means we use everyday tools like email and chat to communicate among ourselves or with partners and customers, without coming in to an office. Instead, we are spread out around Vermont, across the country, or occasionally even abroad. No commuting cuts our carbon output, which is nice, but it also means we are a happy, motivated bunch. We wake up, plug in, and rock out.
A California native, Ian's academic background was in biology, botany and environmental studies. He comes to the field of technology purely out of personal passion, and has been writing Mac software for over a decade. He's also an avid birdwatcher, a soccer player, an old-time fiddler and an organic gardener. He lives in Vermont with his wife, their son, a dog, a cat, some chickens and a couple of horses.
The head of IGG's technology team, James Gillespie has been a Mac developer for some two decades. He spent much of that time with Intuit, where he created consumer financial software for projects ranging from tax software and mortgage qualification applications to high-volume websites for businesses and consumers.Based in San Diego, James is married, with one son, and the brother of IGG's founder, Ian Gillespie.
Before joining IGG's support team, Evan worked at L.L. Bean, which he says gave him a great foundation in customer service. He's been a Mac user since he was a kid, majored in History at Plymouth State U. in New Hampshire, and recently traveled to the Dominican Republic. Like most people up here in the north country, Evan is loyal to Boston's teams (Pats, Bruins, Sox). He's also big on winter sports himself, including pickup hockey at night and extreme skiing. Quote: "Black diamonds all the way!" His dogs are named Ben and Lily.
Melissa Madden is straight-up New Englander. She grew up in Massachusetts, attended college in Maine, and has lived in Vermont for over 20 years. Her background in sales, business development and contracts administration for a couple of technology companies made her a great fit for IGG's support team. Melissa likes to be anywhere outdoors: in the garden, walking Ben (the family's Jack Russell), biking, hanging out by the lake... or on bigger adventures like her recent trip to Arches, Canyonlands, Mesa Verde and Black Canyon of the Gunnison National Parks.