Direct Download OFX issues with Capital One 360

Capital One 360 recently discontinued support for Direct Download/Bill Pay via OFX.  We would recommend updating Capital One 360 accounts using one of  the other available download options in Banktivity – Direct Access or Manual/Web Download. To change an account from OFX to Direct Access you would need to disable and re-enable downloading for your account…

My Credit Card Number Changed and My Automatic Transaction Downloads Will Not Function

To solve this issue please try the following: 1) Navigate to your account in the sidebar of the iBank document window 2) Click the little icon next to it 3) In the sheet that comes down, choose “Take Offline” 4) From the menu at the top of the screen choose, Account > Set Up Online…

Vanguard updated their download system. When will iBank be compatible with the new changes?

On September 10, 2014 Vanguard upgraded their system. This upgrade has affected downloading for Vanguard accounts in iBank. We have identified the issue and plan on having iBank updated to match with Vanguards new system on Monday, September 15, 2014. On or after September 15th you will need to disable downloading for your Vanguard account in…

What’s the difference between Direct Access and Direct Download (Direct Connect)?

Direct Access is a service that’s exclusive to Banktivity (for Mac, iPad and iPhone), Direct Access is a superior, advanced method for updating account data automatically. Direct Access connects to thousands of banks worldwide, and allows you to see all of your financial transactions in Banktivity as soon as they become available in your online accounts.…