Crash after updating to Banktivity 7.2.1 for iPhone or iPad

We have discovered a bug where Banktivity 7.2.1 will crash with Face ID enabled. Until we have the issue resolved, you can disable Face ID, open your document, then turn Face ID back on. Here are the steps:

Open the Settings app on your iPhone/iPad
Scroll down and tap on Face ID & Passcode
Enter your device passcode if prompted
Look for and tap on the section called ‘Other Apps’
Toggle the button to turn off Face ID for Banktivity

Open Banktivity for iOS
Enter your document passcode (if prompted)
Verify the document opens to your data

Once your data loads properly, go back to the Settings app on your iPhone/iPad
Scroll down and tap on Face ID & Passcode
Enter your device passcode if prompted
Look for and tap on the section called ‘Other Apps’
Toggle the button to turn ON Face ID for Banktivity

For Touch ID users:
Go to the Settings app, then scroll down until you see Banktivity and tap on it, then toggle the ‘Use Touch ID to Open Locked Document’ to off. You can turn Touch ID back on once you have successfully opened Banktivity.

Sorry for the inconvenience this is causing!