Direct Download OFX issues with Capital One 360

Capital One 360 recently discontinued support for Direct Download/Bill Pay via OFX.  We would recommend updating Capital One 360 accounts using one of  the other available download options in Banktivity – Direct Access or Manual/Web Download.

To change an account from OFX to Direct Access you would need to disable and re-enable downloading for your account in Banktivity. You can use the following steps:

  • Double-Click on the account name for the account.
  • Click “Check Status” followed by “Take Offline” (if the account is already offline, skip to the next step)
  • Go to Account> Configure Automatic Downloads
  • Follow on screen prompts to set up your account.

For details on Manual/Web Downloads please refer to the following Support Article:
https://www.iggsoftware.com/support/articles/ibank-5/how-to-use-manualweb-downloads-in-ibank/