Your Banktivity ID is your account that identifies you as a customer to services offered within the Banktivity apps, namely Cloud Sync and Direct Access.
Banktivity keeps asking you to sign in to your Direct Access accounts, enter your Cloud Sync Document password and/or your Banktivity ID account. Or receiving Direct Access error 400 with your account(s).
You try to log in by going to File> Manage Banktivity Services> Banktivity ID but the log in doesn’t “stick.” Consequently, the next time you go to File> Manage Banktivity Services> Banktivity ID you are prompted to sign in again (and this cycle repeats over and over)
Go to Banktivity> Preferences, and uncheck the box next to “Update document”. Next, close the Preferences window. Then, quit Banktivity by going to Banktivity> Quit Banktivity.
After Banktivity has been quit Restart your Mac by going to > Restart.
Once your Mac has restarted, launch Banktivity and go to File> Manage Banktivity Services> Banktivity ID. If you are prompted to sign into your Banktivity ID, please do so.
After logging into your Banktivity ID account, click “Done”. Next, go to Banktivity> Preferences, and recheck the box next to “Update document”. Followed by closing the Preferences window.
You should be all set now to continue using Banktivity normally. You should be able to go to View> Bring Up To Date to refresh your Document (data) successfully.