Nancy Powers Libby has written 66 articles

Direct Access is offline for Bank of America

We are aware that Direct Access is offline for Bank of America. This is preventing users of personal finance apps from downloading transactions. Our Direct Access team is currently working on getting the issue resolved for Banktivity. In the meantime, you can import your transaction using Banktivity’s built-in web browser or manually import from your…

Direct Access is offline for US Bank

We are aware that Direct Access is offline for US Bank. This is preventing users of personal finance apps from downloading transactions. Our Direct Access team is currently working on getting the issue resolved for Banktivity. In the meantime, you can import your transaction using Banktivity’s built-in web browser or manually import from your bank.…

Direct Access offline for American Express

We are aware that Direct Access is offline for American Express in order to download transactions using personal finance applications. Our Direct Access team is currently working on getting the issue resolved for Banktivity. In the meantime, you can import your transaction using Banktivity’s built-in web browser or manually import from your bank. Here is…

Synchrony is offline for Direct Access

We are aware that Direct Access is offline for Synchrony. This is preventing users of personal finance apps from downloading transactions. Our Direct Access team is currently working on getting the issue resolved for Banktivity. In the meantime, you can import your transaction using Banktivity’s built-in web browser or manually import from your bank. Here…

How to use Banktivity’s Built-In Web Browser

Using the built-in web browser: 1. Double-Click on the account name for the account you want to set up for Manual/Web Downloads.2. Inside the popup window that appears, enter the website address for your bank in the “Website” field, then click “Save”.3. You should now see a listing for your bank in the column on…

Capital One offline for Direct Access

We have been made aware of connection issues for customers trying to access their Capital One accounts via personal finance applications. We are hoping the issue is resolved quickly but in the meantime, you can import your transaction data into Banktivity using the built-in browser or an external browser. To manually import your data: Using…

USAA and Direct Access

We have been made aware of connection issues for customers trying to access their USAA accounts via personal finance applications. We are hoping the issue is resolved quickly but in the meantime, you can import your transaction data into Banktivity using the built-in browser or an external browser. To manually import your data: Using the…

Charles Schwab is offline for Direct Access customers

Charles Schwab is experiencing a technical issue that is preventing users of personal finance applications from refreshing their accounts. The ETA is not known at the moment but we will post updates here as we learn more. In the meantime, you can import your transactions using Banktivity’s built-in browser or an external web browser. To…