40 articles New Banktivity for Mac

Direct Access is temporarily offline for Citibank

We are aware that Direct Access is offline for Citibank. This is preventing users of personal finance apps from downloading transactions. Our Direct Access team is currently working on getting the issue resolved for Banktivity. In the meantime, you can import your transaction using Banktivity’s built-in web browser or manually import from your bank. Here…

Direct Access is offline for Bank of America

We are aware that Direct Access is offline for Bank of America. This is preventing users of personal finance apps from downloading transactions. Our Direct Access team is currently working on getting the issue resolved for Banktivity. In the meantime, you can import your transaction using Banktivity’s built-in web browser or manually import from your…

Direct Access is offline for US Bank

We are aware that Direct Access is offline for US Bank. This is preventing users of personal finance apps from downloading transactions. Our Direct Access team is currently working on getting the issue resolved for Banktivity. In the meantime, you can import your transaction using Banktivity’s built-in web browser or manually import from your bank.…

Direct Access offline for American Express

We are aware that Direct Access is offline for American Express in order to download transactions using personal finance applications. Our Direct Access team is currently working on getting the issue resolved for Banktivity. In the meantime, you can import your transaction using Banktivity’s built-in web browser or manually import from your bank. Here is…

Synchrony is offline for Direct Access

We are aware that Direct Access is offline for Synchrony. This is preventing users of personal finance apps from downloading transactions. Our Direct Access team is currently working on getting the issue resolved for Banktivity. In the meantime, you can import your transaction using Banktivity’s built-in web browser or manually import from your bank. Here…

How to use Banktivity’s Built-In Web Browser

Using the built-in web browser: 1. Double-Click on the account name for the account you want to set up for Manual/Web Downloads.2. Inside the popup window that appears, enter the website address for your bank in the “Website” field, then click “Save”.3. You should now see a listing for your bank in the column on…

Capital One offline for Direct Access

We have been made aware of connection issues for customers trying to access their Capital One accounts via personal finance applications. We are hoping the issue is resolved quickly but in the meantime, you can import your transaction data into Banktivity using the built-in browser or an external browser. To manually import your data: Using…

ANZ is offline for Direct Access

UPDATE 10/19/21: The Direct Access team is still working with ANZ to get the connection for automatic downloading restored. We recognize and apologize for the inconvenience this causes. In the meantime, you can use Banktivity’s built-in web browser or an external browser to manually import your transactions. Here is a link to a support article…