IGG Software - Privacy Statement

IGG Software Privacy Statement

Revised November 29, 2006

IGG Software, LLC, recognizes the importance of protecting the privacy of all information provided by users of our web sites, recipients of our e-mail newsletters, and all other customers of our products and services. We created this policy out of a fundamental respect for our customers' right to privacy and to guide our relationships with our customers.

1. Sites covered by this Privacy Statement

This Privacy Statement applies to the following domains: iggsoftware.com, iggsoft.com, and any sites contained therein (hereafter collectively referred to as "IGG websites").

Links to non-IGG websites

The IGG websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the IGG website. IGG Software does not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

2. Information we collect

IGG Software collects information from our website users, subscribers and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.

E-mail Newsletter

We offer our customers the option to receive information about our company, related products, services and special deals. If users wish to subscribe to our e-mail newsletter, we ask for personal information such as name and e-mail address. Recipients of our newsletter can unsubscribe using the instructions listed at the end of the e-mail newsletter.

User Forums

We offer our customers the option to participate in an online bulletin board service intended for the exchange of knowledge, inquiries, and tips regarding our products. Participation in this service is completely voluntary and requires the establishment of a user account. Personal information such as name, email address, and a username and password are required in order to establish an account on our user forums. Any information the user makes available through the use of this service, personal or otherwise, is the sole responsibility of the user. Please exercise caution when disclosing personal information in public forums. IGG Software will not be held responsible for information disclosed through the use of our bulletin board service. User accounts on this service are managed by the user and accessible to the staff of IGG Software, and may be terminated by either party at any time.

Product Orders

For our products that require payment, we also collect credit card information (such as account name, number and expiration date), which is used for our or our agent's billing purposes only, and is not otherwise shared. All of our billing is handled by KAGI - you can visit them online at http://www.kagi.com.

Surveys and Contests

From time to time we invite web site users and other customers to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the website user or other customer therefore has a choice whether to disclose requested contact information (such as name and mailing address) and demographic information (such as zip code or job title). In addition to the other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes and to monitor or improve the use of, and satisfaction with the website or other IGG products or services. Personal and/or non-personal information submitted to us via surveys or contests may be used for marketing purposes with the explicit permission of the website customer or other user. In such cases, the use of this information will be clearly outlined prior to its submission.

Children's privacy

IGG Software is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. IGG Software does not knowingly collect information from children under the age of 13 and we do not target our websites to children under 13.

3. How we use your information

IGG Software uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, and to send promotional offers. Credit card information is used only for payment processing. It is not used for any other purpose by our financial services providers or IGG Software and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

IGG Software does not share, distribute, or sell your personal information to any third parties, except for billing purposes (see Product Orders above). We consider it our responsibility to protect our customers' privacy.

4. Correcting/updating your personal information

If information which you have submitted to us changes, or if you no longer desire our product(s)/service(s), please contact customer support by sending an email to supportiggsoftware.com.

5. Security considerations

We use reasonable precautions to protect information about our customers while it is stored on our servers or in transit to our vendors processing on our behalf. Sensitive information that is transmitted to us online (such as credit card number) is encrypted and is transmitted to us securely. In addition, access to all of our customers' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

6. Contact us

For questions about this Privacy Statement or our information practices, please contact IGG Software support by sending an email to supportiggsoftware.com.